Privacy & Policy

Privacy & Policy

Welcome to BrandBuildr! is at the forefront of the marketing technology industry, providing innovative brand strategy builder software for ambitious brand builders and progressive business leaders. Our AI-driven white label software is designed to revolutionize the brand strategy development process, enabling the creation of impactful brand strategies.

Commitment to Privacy:

In the digital era, we recognize that your privacy is paramount. This Privacy Policy details our approach to collecting, using, and safeguarding your personal information. We view your privacy not just as a legal obligation, but as a cornerstone of trust and transparency in our services.

Scope and Consent

Applicability and User Consent

This Privacy Policy applies to all personal information gathered via BrandBuildr’s software and services. By accessing or using our platform, you agree to the terms outlined herein regarding the collection, use, and sharing of your personal information. If you disagree with any part of this policy, please refrain from using our services.

Specific Regulations Compliance:

We comply with various data protection regulations, including the General Data Protection Regulation (GDPR) for our European users and the California Consumer Privacy Act (CCPA) for users in California. This compliance ensures we meet the highest standards of privacy and data protection across jurisdictions.

Information Collection

Types of Information Collected

Personal Information: Includes identifiable information such as name, email address, and contact details. Collected during account registration, customer service interactions, or participation in surveys and promotions. 

Business Information: Includes identifiable information such as business name, email address, and contact details. Collected during software usage, customer service interactions, or participation in surveys and promotions.

Demographic Information: We may gather data like age, gender, and location to enhance our understanding of our user base and tailor our services.

Usage Data: Information on your interactions with BrandBuildr, such as feature usage, time spent, and navigation paths.

Device and Technical Information: Details about the devices and systems used to access our services, including IP address, browser type, and operating system.

Methods of Information Collection:

Account Registration: Personal information is collected during the creation of a BrandBuildr account.

Cookies and Tracking Technologies: We utilize cookies and similar technologies for user activity tracking and information storage, improving your experience.

Analytics Tools: These tools collect data on platform usage to enhance our services.

User Communications: Information provided in communications for support or feedback is collected.

Enhanced Security Measures

To protect your personal data, we employ advanced security measures such as:

SSL/TLS Encryption: For data in transit to prevent interception.

Data Breach Policies: We have robust procedures to address data breaches, including timely notification to affected users.

Regular Security Audits: Ensuring our practices are up-to-date against emerging threats.

User Consent and Rights: Right to Access and Correction: You can access and update your personal information at any time.

Right to Deletion: Request the removal of your personal data, subject to legal and operational constraints.

GDPR and CCPA Rights: Specific mechanisms for EU and California residents to exercise their rights under respective regulations.

Use of Information

Purpose and Application of Collected Data

At BrandBuildr, we utilize the information collected for several key purposes:

Service Improvement: Your data helps us enhance and personalize the BrandBuildr experience, ensuring our software meets your brand-building needs effectively.

Customer Support: We use your information to respond to your inquiries, provide support, and address any issues you might encounter with our services.

Marketing and Communication: With your consent, we may use your data to inform you about updates, new features, and promotional offers that might interest you. You have the option to opt-out of these communications at any time.

Research and Analysis: To understand market trends and improve our offerings, we analyze user data. This helps us in developing new features and services that cater to the evolving needs of brand builders.

Legal Compliance: In certain circumstances, we may use your information to comply with legal obligations, such as responding to legal requests or preventing fraud.

Data Sharing and Disclosure

How and When We Share Your Data

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service. These providers are bound by confidentiality agreements and are restricted from using your data for any other purpose.

Legal Requirements: If required by law, we may disclose your information to comply with legal processes, enforce our terms, or protect the rights, property, or safety of BrandBuildr, our users, or the public.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of the transaction.

Safeguards for Shared Data

We take measures to ensure that any sharing of data is done with respect for your privacy and in compliance with applicable laws. We require all third parties to adhere to our privacy standards and to manage your information securely.

User Rights and Choices

Your Control Over Your Information

Access and Correction: You have the right to access and update your personal information at any time through your BrandBuildr account settings.

Deletion: You can request the deletion of your personal information from our systems, except for information that we are required to retain for legal, security, or operational reasons.

Opt-Out of Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by using the unsubscribe link in the emails or adjusting your account settings.

Cookies and Tracking Technologies: You have the option to disable cookies through your browser settings, although this may affect the functionality of the BrandBuildr platform.

Exercising Your Rights

To exercise any of your rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws and within a reasonable timeframe.

Cookies and Tracking Technologies

Use and Purpose of Tracking Technologies

BrandBuildr employs cookies and similar tracking technologies to enhance your experience and gather information about your interactions with our platform:

Functional Cookies: These are essential for the basic functionality of our website, enabling features like account login and service preferences.

Analytical Cookies: These cookies help us understand how users engage with BrandBuildr, providing insights into user behavior, which we use for performance improvement.

Marketing Cookies: Used to deliver tailored advertising and track the effectiveness of our marketing campaigns.

User Control Over Cookies: You have the option to manage your cookie preferences through your browser settings. Note that disabling cookies may impact the functionality and features of the BrandBuildr platform.

Data Security

Commitment to Protecting Your Information

At BrandBuildr, we understand the importance of data security and take robust measures to protect your personal information:

Security Measures: We employ industry-standard security practices, including encryption, firewalls, and secure server facilities, to safeguard your data from unauthorized access, disclosure, or destruction.

Continuous Monitoring: Our security systems are continuously monitored and updated to address new threats and vulnerabilities.

User Responsibility: While we strive to protect your information, security also depends on you. We recommend using strong passwords and keeping your login credentials confidential.

International Data Transfers

Cross-Border Data Processing

Given our global operations, your personal information may be transferred to, stored, and processed in countries other than your own. This includes transfers to countries outside the European Economic Area (EEA) for users within the EEA:

Compliance with International Standards: We ensure that all data transfers comply with international data protection laws, such as the GDPR.

Data Transfer Mechanisms: Where applicable, we use approved data transfer mechanisms, such as standard contractual clauses, to ensure your data is protected regardless of where it is processed.

User Consent: By using our services, you consent to the transfer of your information to these jurisdictions.

AI-Driven Insights and Data Usage

Role of AI in Brand Strategy Development

BrandBuildr leverages AI technology to provide enhanced brand strategy insights:

AI Functionality: Our AI tools analyze user input to generate strategic suggestions, aiding in the creation of comprehensive brand strategies.

Data Utilization: The data you provide is used by the AI to tailor its recommendations. We ensure all data processing adheres to our privacy and data protection policies.

User Control: While AI assists in strategy development, final decision-making and strategy adoption rest with the user, ensuring that AI acts as a tool rather than a determinant.

Children's Privacy

Protecting the Privacy of Young Users

BrandBuildr is committed to safeguarding the privacy of children:

Age Limitation: Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under this age.

Parental Control: If we become aware that a child under 16 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child’s account.

User Responsibility: Users are responsible for ensuring that minors only use BrandBuildr under adult supervision and with parental consent.

Links to Other Websites

Navigating External Resources

Our platform may contain links to third-party websites:

Third-Party Sites: These sites have their own privacy policies and practices, which are not covered by our policy.

No Endorsement Implied: The inclusion of a third-party link does not imply endorsement by BrandBuildr. We are not responsible for the content or privacy practices of these sites.

User Discretion: We encourage users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Changes to the Privacy Policy

Adapting to Evolving Needs and Regulations

Policy Updates: BrandBuildr reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, service offerings, or legal requirements.

Notification of Changes: We will provide notice of significant changes by posting the updated policy on our website, and where appropriate, by other means such as email.

Reviewing Updates: Users are encouraged to periodically review this Privacy Policy for the latest information on our privacy practices.

Acceptance of Changes: Continued use of our services after any changes to this policy will constitute your acceptance of such changes.

Contact Information

Staying Connected for Support and Inquiries

Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

Customer Support: Our dedicated team is available to address any inquiries or feedback regarding your privacy and our services.

Feedback and Suggestions: We value your input and encourage you to provide feedback to help us improve our privacy practices and services.

Effective Date

Commencement of This Privacy Policy

Effective Date: This Privacy Policy is effective as of [Insert Date], and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

Acknowledgement of Policy: By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

Historical Versions: Previous versions of this Privacy Policy will be archived and available upon request, ensuring transparency over time.

Section 16: Amendments to Terms
Staying Updated with Evolving Terms

Updates and Revisions: BrandBuildr may amend or revise these Terms at any time to accommodate changes in legal, regulatory, or operational requirements, or to reflect enhancements to our services.

Notification of Changes: Significant amendments to these Terms will be communicated to users via our website or through direct communication channels like email. We will provide a summary of the key changes and their implications for your use of the Service.

Acceptance of Revised Terms: Your continued use of the BrandBuildr platform following the posting of any changes to these Terms constitutes acceptance of those changes. If you do not agree to the new terms, you should discontinue your use of the Service.

Effective Date: The date at which the revised Terms become effective will be indicated at the top of the Terms and Conditions page. This date marks the point from which the new terms will govern your use of the Service.

Historical Versions: For your reference and transparency, previous versions of these Terms will be archived and available upon request. We encourage users to review changes over time to stay informed of their rights and obligations.